Cancellation policy

cpop hosting Cancellation Policy

At cpop hosting, we understand that your needs may change over time. Our cancellation policy is designed to provide flexibility while maintaining fair practices for both you and our business.

General Cancellation Terms:

  • You may cancel your cpop hosting account at any time.
  • Cancellation requests will be processed within 24 hours of receipt.
  • If eligible for a refund, the refund will be processed according to our refund policy.

Specific Cancellation Terms for Products and Services:

  • Hosting Plans:
    • Monthly Plans: Cancel anytime for a prorated refund.
    • Annual Plans: Cancel within the first 30 days for a full refund. After 30 days, no refunds will be issued.
  • Domain Names:
    • Domain name registrations are generally non-refundable. However, there may be exceptions based on the specific domain and the time of cancellation. Please refer to our domain name refund policy for more details.
  • Additional Services:
    • Cancellation policies for additional services, such as SSL certificates, email hosting, and backups, may vary. Please refer to the specific product terms and conditions for details.

Important Considerations:

  • Early Termination Fees: Some products or services may have early termination fees if canceled before the end of the contract term. Please review the terms and conditions of your specific product or service for details.
  • Data Retention: Upon cancellation, we may retain your data for a certain period to comply with legal requirements and for backup purposes.
  • Account Closure: If your account is canceled due to a violation of our Terms of Service, we may not be able to provide a refund.

How to Cancel:

To cancel your cpop hosting account, please submit a cancellation request through our customer support portal or by contacting our support team directly.

Note: Our cancellation policy is subject to change. Please refer to our website for the most up-to-date information.

If you have any questions about our cancellation policy, please don’t hesitate to contact our support team.